What Does Ofcom Do?


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Shelagh Young answered
Ofcom, the Office of Communications in the UK, is the regulatory authority set up in December 2003 to oversee the working of broadcasters and telecoms providers and to protect consumers. Its statutory duties are set down in the Communications Act 2003 and Ofcom describes its responsibilities as falling into six main areas. These are: ensuring the optimal use of the electro-magnetic spectrum ,ensuring that a wide range of electronic communications services - including high speed data services - is available throughout the UK, ensuring a wide range of TV and radio services of high quality and wide appeal, maintaining plurality in the provision of broadcasting , applying adequate protection for audiences against offensive or harmful material and applying adequate protection for audiences against unfairness or the infringement of privacy. Ofcom will respond to any consumer complaints relating to these areas as well as worlking with government and businesses to ensure that new developments fit with regulations.

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