Can You Describe The Factors Which May Influence Communication With Patticular Reference To Health And Social Care Setting?


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Elizabeth Leake Profile
Elizabeth Leake answered
A number of factors can influence communication when you take into account the number of different ways people communicate. In addition, Health and Social Care covers a broad spectrum of settings including hospitals, doctors’ offices, daycare centers, nurseries, counsellors’ offices, emergency service vehicles and more. This will affect communication depending upon present barriers or aids. This will not be an all-encompassing list, but some suggestions may trigger other ideas that are not listed here. Communication can be verbal, non verbal - think eye contact, facial expression, body language, touch, pictures/signs, and apppearance, written or technologically aided - text and voicemail by mobile phone, typed text to voice box used by Professor Stephen Hawking. Communication is a cyclical process with definitive steps: An idea occurs - you think of something you want to express The message is encoded - you think about how you want to express your idea, eg spoken, written or signed The message is sent - you express the idea via your chosen method The message is received - another persons senses your message, eg by sound, sight or touch The message is decoded - the other person interprets what you have said The message is understood - you have communicated clearly and the other person has interpreted your message correctly as is evidenced by their feedback. It is actually a complicated process when you break it down and a number of factors can impact on any step in this process: Sensory deprivation Language (including foreign languages, jargon, slang, dialect and acronyms) Cultural differences Emotion Health Environment Misinterpretation Aggression Using your verbal skills effectively can help you to overcome barriers to communication. Paraphrase what someone has said to ensure the message was received clearly. Use questions that can be answered with single words or short phrases. Other things to consider when faced with communication barriers include: Adapting the environment Understanding language needs and preferences Using the preferred language where possible Time to understand what is being said Technological aids
Anonymous Profile
Anonymous answered
They are many factors that may influence communication, or we can say communication barriers, such as,
1. The language we communicating with is not understood, cultural differences and preferred language system.
2. The environment- lighting, noise, distances and the ability to see or hear other.
3. Value and beliefs- the risk of assumptions and stereotypes.
4. Content of communication- communication in difficult, complex or sensitive situations
5. Physical factors such as hoarseness of voice.
6. Interruption
Anonymous Profile
Anonymous answered
Language needs and preferences
anxiety and depression
cultural differences
value and belife systems
use and abuse of power
the integrated workforce agenda
Anonymous Profile
Anonymous answered
hearing disability
Anonymous Profile
Anonymous answered
Physical disability
Learning disability
Different language
Hearing loss
And so on
Anonymous Profile
Anonymous answered
Describe factors that may influence communication and interpersonal interactions needs and preferences, environment behaviour and barriers in a health and social care setting.
Anonymous Profile
Anonymous answered
Health carers communicating with patients who are hearing and visually impaired have effective ways of communicating. People who are hearing impaired use sign language to communicate with each other, however carers who don't use sign language, find that using symbols can make a huge difference when communicating. For example using Widget Literacy Symbols and Pictorial Communication System symbols can help a hearing-impaired person make choices and can increase involvement and confidence. A patient who is partly deaf may be able to read and write so it is useful to carry a notepad to communicate with them. There are two types of Communication passports; they are for people who have communication difficulties.

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