Um, I'm a little confused but I think that its a bad way to run things. I'm not sure why, it just seemed like the right answer to me. I would also be disappointed that my most favored bank person has left.
What Do You Do If You Go Into Your Bank And Find The Bank President/ceo Has All Of Sudden Left The Branch Office And They Are Usually The One You Talk To About Your Problems?
I would be upset, and my trust in the bank would be lost, because there was a failure on the banks part to inform the people that banked there, when and why this person left, if it was on good terms. Sudden loss of an employee isn't going to give the bank a good name, and won't leave you with a good taste in your mouth for the banks manner of taking care of business. I would think about sitting down with the new ceo, getting to know this person, and if for whatever reason you aren't comfortable, I suggest that you look for a new bank to deal with. Hope this helps you out.